Ordering 

 

Q: How do I place an order?
A: Choose your shirt your item or create your own using our custom item order form, Complete the order form and pay for your items.

Q: Is there a minimum order quantity?
A: We cater to all orders, big or small! For single shirts, there’s no minimum. Bulk orders may qualify for discounts.

Q: Can I see a proof before production of custom items?
A: Yes! We provide a digital proof for your approval within 1-2 business days of placing your order.

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​​SHIPPING & DELIVERY

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Q: How long does production take?
A: Production typically takes 5-7 business days, depending on the complexity of your order.

Q: What are your shipping options?
A: We offer:

• Standard Shipping: 3-5 business days

• Expedited Shipping: 1-3 business days

Q: Can I rush my order?
A: Yes, rush production (1-2 business days) is available for an additional fee.

 

Designs

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Q: Can you help me with my design?
A: Absolutely! Our design team can assist with creating or refining your artwork. Simply attach a picture of the example design you are looking for on our Custom Item Form.

 

Q: What file types do you accept?
A: We accept PNG, JPEG, PDF, AI, and SVG files. Make sure your design is high-resolution for the best print quality

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Returns & Refunds

Q: Can I return or exchange my custom T-shirt?
A: Since our products are custom-made, returns or exchanges are only accepted for production errors or defects.

Q: What if I receive a damaged or incorrect item?
A: Contact us within 7 days of receiving your order, and we’ll provide a replacement or refund after verification.